Senior Collections Specialist Location: Hybrid – Alpharetta, GA Type: 6-Month Contract | Potential Long-Term Opportunity Presented by: The Intersect Group Company Overview We are partnering with a global, well-established financial services organization within the fleet management industry. The company provides commercial fleet financing, leasing, and mobility solutions to customers nationwide and operates with a strong emphasis on collaboration, diversity, and operational excellence. As the business continues to grow and evolve through recent integration and transformation initiatives, strengthening the accounts receivable and collections function is a top priority. Role Summary The Intersect Group is seeking two Senior Collections Specialists to support a major enterprise clean-up initiative focused on aged receivables, backlog resolution, and data reconciliation. These newly created roles replace offshore resources and will address issues stemming from systems migration, legacy data challenges, and a recent go-live.
The ideal candidate thrives in a fast-paced, analytical environment and brings deep experience managing large B2B portfolios, resolving complex discrepancies, and driving meaningful collections results with strategic accounts. Key Responsibilities
Execute high-volume B2B commercial collections, including outbound outreach, issue resolution, and follow-up.
Address backlog created by legacy system data and post-migration discrepancies.
Perform detailed account reconciliations and research mismatches affecting collectability.
Analyze aging reports, historical trends, and transaction activity to prioritize collection strategies.
Document collection efforts, root-cause findings, and action steps for leadership review.
Partner with billing, credit, operations, and IT teams to resolve disputes and system-related issues.
Maintain professionalism and composure when working with strategic accounts and large enterprise customers.
Support ad hoc collection initiatives and enterprise clean-up projects as assigned.
Key Requirements
5+ years of B2B commercial collections experience in a Fortune 500 or enterprise environment.
Proven success managing $30M+ portfolios and high-value strategic accounts.
Bachelor’s degree in Finance, Accounting, Business, or equivalent experience.
Advanced analytical ability with experience investigating historical data and identifying root causes.
Proficiency with enterprise ERP systems (Oracle, JD Edwards, SAP, NetSuite, etc.).
Intermediate Excel skills, including pivot tables, VLOOKUP, SUMIF, CONCATENATE, and related functions.
Strong communication skills with the ability to work independently within a collaborative team setting.
Preferred Skills
Fleet management industry experience.
Oracle or Oracle Cloud proficiency.
High-volume phone collections experience (include daily call targets on resume).
Experience working with complex billing structures or multi-system environments.
Demonstrated history of conducting reconciliations and resolving difficult discrepancies.
What the Hiring Managers Value Candidates who clearly articulate:
Specific reconciliations performed and results achieved.
Daily/weekly phone collections volume.
Exact portfolio sizes and types of commercial customers supported.
ERP systems used and Excel proficiency.
Experience with Oracle Cloud (if applicable).
Call to Action If you have strong commercial collections experience and want to contribute to a high-impact clean-up initiative within a collaborative environment, apply today through The Intersect Group by submitting your resume and contact information. Our team will follow up promptly to discuss next steps.
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