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Collections Specialist

Phoenix, AZ 85009

Posted: 05/12/2026 Employment Type: Contract Category: F&A - Accounting - Accounts Receiveable Job Number: 250333 Work Location: On-Site

Job Description

    Role: B2B Collections Specialist
Location: Phoenix, AZ 85009
Setting: 100% On Site
Hours: Full-time
Pay: $24 - $29
Schedule: 7am start

Key Responsibilities
  • Manage high volume collections by proactively contacting customers via phone and email
  • Monitor aging reports, follow up on delinquent accounts, and drive timely payment resolution
  • Investigate and resolve billing discrepancies, short payments, and rejected invoices
  • Review contracts and payment terms to ensure accurate billing and collections compliance
  • Partner with billing, sales, and operations to remove payment barriers and resolve account issues
  • Respond to customer inquiries and disputes with a firm, professional, service focused approach
  • Maintain accurate account data, documentation, and reporting while supporting process improvements

Qualifications
  • 3–5 years of Accounts Receivable/ commercial collections experience required 
  • Solid understanding of AR processes, accounting principles, and collections practices
  • Experience with ERP/collections systems, strong Excel and Microsoft Office skills
  • Confident, persistent communicator with strong negotiation and customer service skills
  • Highly organized, detail oriented, and able to manage deadlines in a fast paced environment
  • High school diploma or GED required

 
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